1. Overview
Horyqen AI ("Horyqen," "we," "us") processes data necessary to deliver autonomous cybersecurity services. This policy describes our practices for website visitors, evaluation users, and enterprise customers.
2. Information We Collect
Account & Contact Data
Name, work email, organization, role, and communications submitted through forms or support channels.
Security Telemetry
When you deploy our platform, we process network logs, endpoint events, cloud infrastructure metadata, and behavioral signals required for threat detection — as configured by your organization.
Technical Data
IP addresses, device identifiers, session logs, and usage analytics for service reliability and fraud prevention on our corporate properties.
3. How We Use Information
- Operate, maintain, and improve security detection and response systems
- Provide dashboards, alerts, forensic analysis, and customer support
- Meet contractual, legal, and compliance obligations
- Communicate about product updates, incidents, and service changes
4. Legal Bases (EEA/UK)
Where applicable, processing is based on contract performance, legitimate interests in securing infrastructure, legal obligations, and consent where required for marketing communications.
5. Data Sharing
We do not sell personal data. We share information with subprocessors under strict agreements, with your authorized integrations, or when required by law. A subprocessor list is available to enterprise customers upon request.
6. Retention
Telemetry retention periods are configurable per deployment. Contact and contractual records are retained as required for business and legal purposes, then securely deleted or anonymized.
7. Security Measures
We apply encryption in transit and at rest, access controls, audit logging, and continuous monitoring. Details are outlined in our Security Policy.
8. Your Rights
Depending on jurisdiction, you may request access, correction, deletion, restriction, portability, or objection to certain processing. Contact contact@horyqen-ai.com. Horyqen AI operates from Canada.
9. International Transfers
Data may be processed in regions where we or our subprocessors operate. We implement appropriate safeguards such as Standard Contractual Clauses where required.
10. Updates
We may update this policy periodically. Material changes will be communicated through the Services or via email to registered administrators.